We are very flexible about checking your cats in and out, and always try to arrange a convenient time for both of us. On the day of departure if you collect between 9.30am and 10am there will be no charge for that day, however you can still collect later in the day but will be charged for that day.
We do provide food which is usually pouches in jelly and various biscuits but if you would like to bring your own food that is fine, especially if your cat is on a special diet then you will need to bring their food along.

We do understand that your cats are away from home and are proberbly not too pleased about it, and with this in mind we try to do everything to make their stay here as comfortable as possible, there is always a cuddle for them (if they want one) or just a good stroke or brushing, whatever they need we always do very best to provide it.